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GroupWise 6.5 Rollout Plan |
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Improved Features: SPAM Filtering Training: There will be classroom training available for those who would like an instructor-lead class. Classroom training sessions will be July 29, July 31, and during the week of August 25. QUICK Source learning guides will be distributed at training sessions, given to offices as they upgrade, and available at the Help Desk (Siebert 107). This professionally-produced training material is excellent as a step-by-step guide to new features and old tricks. The Help Desk will be fully trained in the new software and ready to answer any questions you may have. Software Installation: New PC’s and PC’s that come into the Help Desk for service will have GroupWise 6.5 installed as their e-mail client. If a person is having problems with their existing client, then the Help Desk will upgrade that user to the new client. If this is an office situation, then we will attempt to upgrade the entire office at this time. If you would like to request the upgrade for yourself or your office, please contact the Help Desk at x3280. The old client (Version 5.5) is compatible with the new client, so there is no mandatory client upgrade. If you do not wish to have any disruption, we can schedule the upgrade at a time that is most convenient for you. Because installing the new software requires uninstalling the old software, we will be required to do the upgrade in your office. There is no remote option at this time. Exceptions: As with most things, there are a few exceptions and notations that should be addressed in this plan. Windows 95/98 Macintosh Conclusion: GroupWise 6.5 will be a positive addition to the computing environment at NIC. Its focus on protection and productivity will help NIC realize gains in this primary communications tool.
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NIC Information
Technology, 2007/2008 |