INTERACTIVE VIDEO

TROUBLE REPORT

PLEASE FAX THIS COMPLETED FORM TO 208 769-3242

Facilitator's Name: ________________________________ Date/Time:______________

Class:___________ Your Room/Location: _____________________________________

Other site(s) involved in conference: __________________________________________

Video:

• no video………….…..frequency?________________
• choppy/slow…….……frequency?________________
• tiling…………….……frequency?________________
• cutting out……….…...frequency?________________
• can’t see far site……...frequency?________________
• far site can’t see me… frequency?________________

Other; please specify______________________________________________

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Audio:

• no audio………………frequency?________________
• static……………….... frequency?________________
• cutting out………….…frequency?________________
• blurry………………....frequency?________________
• can’t hear far site……..frequency?________________
• far site can’t hear me…frequency?________________

Other; please specify_______________________________________________

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________________________________________________________________________

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FOR OFFICE USE ONLY

How was this problem resolved? _____________________________________________

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