Helpful Links
Note: All enrolled students will automatically be assigned a User ID and password.
Frequently Asked Questions
- How do I log in?
- What do I do if I can't log in?
- How do I protect my student information?
- Why can’t I log in?
- How do I change my password?
- I forgot my password, how do I reset my password?
- How do I use search for classes?
- How do I register for classes?
- How secure is my student information?
- How do I print from NICOnline?
- I keep getting an error "This session has expired"
- Why isn’t NICOnline available 24 hrs a day?
- Having Trouble with NICOnline
How do I log in?
User ID: Your User ID is your firstname.lastname or nickname.lastname all lower case. For example, Joe Cardinal, would be – joe.cardinal. Press Tab or use your mouse to move to the password field.
Password: Your Initial password for NICOnline is your six-digit birth date (mmddyy). For example, June 6, 1975, would be – 060675.
After your first log-in you will be asked to create a new password. To do so:
- Enter your user ID (firstname.lastname or nickname.lastname).
- Enter your old password (six-digit birth date)
- Create a new password. Your password must include both letters and numbers and must be 6-9 characters in length. Your password is case sensitive. Do not include special characters such as ? / ! @ * . (Examples: redsox04...candy23) Enter a password hint. (Like “cat age” if you used your cat’s name and age)
What do I do if I can't log in?
- Check your User ID by clicking User ID & Password Help on the main menu.
- Click “What’s my User ID?”
- Enter your last name and Social Security Number or your seven digit student ID number, and then click submit. This is your User ID.
Reset your password by:
- Clicking User ID & Password Help on the main menu.
- Click “What’s my password?”
- Click “I don’t remember, reset my password”
- Enter your last name and Social Security Number or your seven digit student ID number, and then click submit.
- Select the email address that you would like your temporary password to be sent to.
How do I protect my student information?
Never share your User ID, Password or Student ID with anyone. Change your password frequently. When you are finished, log off the system and close the browser window.
If you still need assistance contact the HelpDesk at 208.769.3280
Why can't I log in?
Make sure that you are entering the correct User ID and Password. If you are still having problems, please email us at HelpDesk@nic.edu or contact the Help Desk at 208.769.3280.
How do I change my password?
- Log In with your User ID and current password.
- Click on Change password.
- Create a new password. Your password must include both letters and numbers and must be 6-9 characters in length. Your password is case sensitive. Do not include special characters such as ? / ! @ * . (Example: redsox04)
Keep record of your new password in a secure location!
I forgot my password, how do I reset my password?
- On the main menu click User ID & Password Help
- Click “What’s my password?”
- Click “I don’t remember, reset my password”
- Enter your last name and Social Security Number or your seven digit student ID number, then click submit.
- Select the email address that you would like your temporary password to be sent to.
If your email address is incorrect contact the Registrars Office (769-3320) so they can enter your correct address.
If you have an AOL or Compuserve email address, NICOnline is not compatible and will not set a new temporary password. Please follow the instructions below to create a free email account that will be compatible with NICOnline.
If you do not have an email account follow the instructions below to create an account.
Free Email Accounts
Hotmail
- Go to www.hotmail.com and select “sign up”.
- Select the free MSN Hotmail account.
- Fill out the information requested.
- Contact North Idaho College Registrars Office at 769-3320 and inform them of your new email account.
Yahoo
- Go to www.yahoo.com and select the free email “sign up”
- Select the free sign up for Yahoo! Mail
- Fill out the information requested.
- Contact North Idaho College Registrars Office at 769-3320 and inform them of your new email account.
How do I use search for classes?
- Using the initial drop-down box, select the appropriate term (2006SU = Summer, 2006FA = Fall, 2006SP = Spring).
- To view one course at a time, enter the course information (subject, course number) in the appropriate boxes at the top of the screen and click ‘submit.’ Only the specific course you selected will be listed.
- To view several courses at once, use the blue highlighted ‘subject’ boxes and select up to five course subjects. You can also enter course numbers to limit the number of courses that will be returned in your search. Using this method will allow you to view all of the relevant course offerings for the subjects you’ve chosen.
- If you do not know the specific course information, use the various search capabilities to find the course(s) you want. You can search for classes by instructor, days, times, subjects, etc. Once you’ve set some search parameters and clicked ‘submit,’ the courses meeting your criteria will be listed alphabetically. Be sure to click ‘submit’ only once.
How do I register for classes?
- Using the initial drop-down box, select the appropriate term (2006SU = Summer, 2006FA = Fall, 2006SP = Spring).
- To view one course at a time, enter the course information (subject, course number) in the appropriate boxes at the top of the screen and click ‘submit.’ Only the specific course you selected will be listed.
- To view several courses at once, use the blue highlighted ‘subject’ boxes and select up to five course subjects. You can also enter course numbers to limit the number of courses that will be returned in your search. Using this method will allow you to view all of the relevant course offerings for the subjects you’ve chosen.
- If you do not know the specific course information, use the various search capabilities to find the course(s) you want. You can search for classes by instructor, days, times, subjects, etc. Once you’ve set some search parameters and clicked ‘submit,’ the courses meeting your criteria will be listed alphabetically. Be sure to click ‘submit’ only once.
- Preview the results from your search and choose the classes you would like to register for by selecting the box in the left column.
- Your classes are now in your preferred list. This is similar to a shopping cart, you are not registered yet! To register, select ‘register’ from the action menu for all sections or chose ‘register’ on the left of each desired course. Do not select an action in both areas.
- Click ‘Submit’ and you will be taken to the registration results page. At this point you will be notified if registration was successful or unsuccessful. Now click ‘OK’ to continue.
How secure is my student information?
Information is encrypted before it is transmitted over the Internet. You must provide a unique User ID and password before any personal information is accessed. Data is encrypted before it is passed between the web server and the application server.
How do I print from NICOnline?
PC Users
You can print a screen by clicking File, and then click Print in the drop-down menu. Then click OK in the displayed Print dialog box. The document will be printed on the printer indicated in the text field Name in the Print dialog box. You can change the destination printer by selecting another printer in the Name drop-down list box and then click OK. Some of the screens will be more legible if you print them using Landscape mode. To print a screen in Landscape mode, click File, then click Print, and then click Properties in the Printer dialog box. A Document Properties dialog box will appear. Click the Page Setup tab and then the Landscape radio button in the Orientation section of the dialog box. Click OK to set the Landscape mode and OK once more to cause the screen to print. After the screen has printed you might want to reset your system back to Portrait mode by following the same procedure you used to set Landscape mode.
Macintosh Users
You can print a screen by clicking the Print icon on the Toolbar of your browser and then click Print in the pop-up dialog box. Alternately, you can click File, and then click Print in the pop-up dialog box. The document will be printed on the printer indicated at the top of the pop-up dialog box. You can change the destination printer by clicking on the Apple icon in the upper left-hand corner of the window and then clicking Chooser in the drop-down menu. The Chooser dialog box will display a graphic of all the printers set up for your Macintosh. Select the new printer by clicking on the appropriate icon and then close the dialog box by clicking the upper left corner of the box. Some of the screens will be more legible if you print them using Landscape mode. To print a screen in Landscape mode, click File and then Page Setup in the drop-down menu. Click the Orientation icon to change the printer setting from Portrait to Landscape mode. The accompanying graphic will illustrate that you made the change. Click OK to enable the setting and print the screen using the instructions presented previously.
I keep getting an error "This session has expired"
This error could be occurring for several reasons:
- Your session was left inactive for too long. Try closing the browser window and starting over again.
- Excessive system load. There may be times when the system is overwhelmed with requests from students. Please contact us if you are experiencing a problem. Email us at HelpDesk@nic.edu
- You double-clicked on a link or button. Links and buttons should only be clicked one time.
- You are using the Back button on your web browser. Using the Back button on most pages will cause you to have to login again.
Why isn't NICOnline available 24 hours a day?
Maintenance on the Student Information System occurs nightly, access to the system is shut down during this time.
NICOnline is available seven days a week between the hours of 6 a.m. and 11:50 p.m., except during scheduled system maintenance.
Having Trouble with NICOnline?
- In Internet Explorer, Tools menu, select ‘Internet Options’
- Under the general tab, click ‘settings’ and make sure the ‘check for newer versions of stored pages:’ is set to ‘every visit to the page’
- Under the general tab, click ‘delete files’ to delete temporary internet files
- Under the privacy and security tabs, make sure the settings are ‘medium’. Custom is okay also, as long as you aren’t too restrictive.
- NICOnline uses cookies so you may want to ‘delete cookies’ under the general tab. This will erase all the stored information used for logging into any website. For example, if you do online banking a lot and when you start typing, it auto-populates the username and/or password for you, this will be lost.
- Double click on the clock in the bottom right hand corner of the screen to pull up time and date properties. Click the time zone tab and make sure that you have the correct time zone checked. Also make sure the box is check at the bottom to automatically adjust for daylight saving time changes.
- Make sure you are running Internet Explorer 6.0.28 or higher (this can be checked by going to the ‘help’ menu and selecting ‘About Internet Explorer’. The version is listed first. It should say something like 6.0.2800.1106…xpsp… etc… and then a few lines down it has ‘update versions’ which should include SP1 (for service pack 1) and some others that start with the letter ‘Q’. *NICOnline doesn’t work well with Netscape.
- Go out to windows update website and make sure you are current with all the updates. This can be checked by going to the ‘Tools’ menu and selecting ‘windows update.’
To protect your privacy please close all web browser sessions and windows when you finish using NICOnline.