• Develop systems to enable entire campus to conduct service activities for students via the Internet
• Simplify, standardize and routinize basic service activities, (e.g. phone services, account changes, etc.)
• Increase knowledge of technology support staff about building block technology through training
• Obtain direction on desirability of unifying campus MIS software structure
• Conduct an average of three trainings per month to help campus computer users
• If funded, implement an upgrade of the campus PBX system
• Reduce completion time for requests for extension of campus cable plant
• Develop high speed network infrastructure to enable converged voice data and video uses
• Improve time availability of staff to work with appropriate individuals when making outsourcing decisions

Alumni Association 

• Increase membership as outlined in department plan
• Increase funding for Alumni Association's scholarship program
• Continue to enhance the image of the Alumni Association on campus and in the community
• Redevelop and administer the Ambassador's Program

Auditorium

• Seek ways to manage auditorium scheduling
• Replace existing cluster sound amplification system
• Develop new compensation system for front of house personnel
• Refine processes for ticketing and managing outside groups

Business Office

• Complete web-based registration with credit card payment of tuition and fees via the web
• Begin work on Datatel Budget Module
• Complete work on continuous registration process
• Complete work on direct deposit of employee's payroll checks
• Complete work on equipment inventory Datatel model
• Begin work on federal requirement of reporting non-credit tuition payment on the 1098 T's

Campus Safety and Support Services

• Expand quality and amount of services provided by Mail and Copy Center
• Continue to evaluate College's safety and security program

Campus Security and Support

• Begin department newsletter and provide training as needed for staff
• Seek funding to build new Grounds shop
• Continue to review department and campus needs in order to respond to changing conditions

College Relations

• Select marketing research firm to conduct survey of College educational needs
• Develop informational and promotional campaigns for the College
• Implement a campus marketing committee
• Increase the communities awareness of the College's role and mission
• Enhance College web site to meet changing needs of the College

Grants

• Write a grants policy and procedure
• Attend departmental meetings to educate NIC employees about Grants department
• Work with Professional Development to present Grants workshop

Maintenance

• Add two additional department personnel
• Complete the installation of the Energy Management System at Workforce Training
• Upgrade Fire Suppression System in LCC, LAN Server Room
• Upgrade all fire alarm systems as needed and connect to central monitoring service
• Be involved in the planning and development of all NIC facilities

Transportation

• Replace travel vehicles as needed
• Provide sufficient number of travel vehicles
• Formulate timetable for replacement of equipment
• Purchase quality equipment and vehicles
• Review and update Transportation safety policy

Planning and Assessment

• Establish college-wide system of planning and assessment
• Implement the College's outcomes assessment plan
• Prepare for College accreditation self study
• Facilitate development of course and program outcomes
• Support development of Professional Development Center
• Support development of Children's Center programs

President's Office

• Support strategic and departmental planning
• Implement Facility Master Plan
• Support development of IR and Outcome Assessment
• Develop awareness of needs among NI legislative delegation
• Support fully functional HR department
• Promote cultural diversity
• Increase communication within college and community
• Update policy manual and create administrative procedures manual
• Address workload related issues
• Hire and mentor VP Student Services
• Promote success of athletic program
• Promote acquisition of art for display on campus

Auxiliary Services

Athletics

• Complete departmental standard operating procedure manual
• Acquire computer technology for all head coaches (8)
• Secure IHSAA District 1 and 2, A2, A3, A4 basketball playoff site

Auxiliary Services

• Re-evaluate organizational operations and staffing needs for Auxiliary Services
• Develop a sales plan for all of Auxiliary Enterprises
• Assist in the development and promotion of a campus housing facility

Bookstore

• Meet or exceed budget expectations (revenue)
• Set up and use e-commerce site for Bookstore
• Improve overall perceptions of the Bookstore's operation
• Improve use of student advisory committee

Campus Recreation

• Provide fun, safe, educational and inexpensive outdoor-related services to the student, faculty/staff and community of NIC
• Expand and strengthen rental services
• For Sunspot Beach, improve activity, rental program and concession services

Food Service

• Create Food Service sponsored events that benefits students (one per month)
• Create Food Service sponsored events that benefits the College (quarterly)
• Lower food costs, labor costs, and expenses by specified percentages
• Increase total income by specified amount
• Develop a debit card system for the benefit of students, department and staff charges, gift certificates, etc.

Intramural Sports

• Provide better educated officials for the IM Sports program by increasing training sessions
• Develop a Student Worker's Handbook for Activity Center employees
• Develop a handbook for intramural sports and game room supervisors

Student Union

• Develop student support positions for Union operations
• Provide seamless events for our customers
• Utilize Student Union more often for community events
• Establish clear procedures and policies for use of the Union
• Establish and implement employee risk management training
• Develop and implement a student union web portal
• Develop and implement a student satisfaction survey

Instructional Departments

ABE/GED

• Increase number of students accessing ABE to 1,350
• Increase percentage of students progressing to or completing learning level
• Track the number of former ABE/GED students that enroll in other NIC programs

ATEC

• Procure a specific ATEC budget for the development of overheads, class instructional aids and miscellaneous supplies needed by ATEC Instructors by September 2000
• Research new methods to improve interview process to provide real life experience in ATEC 120 and 117 curriculum
• Revise ATEC 120 and 117 curriculum to incorporate new case scenarios, industry specific standards, and better student self-evaluation process
• Make current software programs and equipment more accessible for incorporation into the ATEC curriculum

Automotive Technology

• Conduct mandatory pre-entry orientation for all accepted students
• Move stored training aids to new storage facility
• Seek to have air conditioning system installed in Seibert Room 1G
• Purchase a new brake vacuum system during the 2000/01 budget year

Biology

• Every student enrolled in classes in the Biology program must demonstrate a sufficient grasp of the published knowledge areas, skills and abilities for the program

Business Administration

• Develop Internet course for BUSA 101
• Offer required courses via IVC delivery in order to increase enrollment in Accounting Assistant program
• Offer required courses via IVC delivery in order to increase enrollment in Small Business Management program
• Increase number of Internet and IVC Economics classes
• Replace seventeen (17) computers in LCC 235
• Incorporate current technology into Computer and Technology classes

Business and Office Technology

• Reconfigure McLain 104 to improve learning, teaching activities and safety
• Install window in McLain Hall, Office 106
• Install glass door at east entrance to McLain Hall
• Purchase laser printers for faculty offices - McLain 101, 105 and 106

Carpentry

• Provide appropriate tools, supplies and equipment for Carpentry students
• Continue to create and provide learning opportunities to develop skills sought by employers
• Infuse goals of general education into all facets of program

Chemistry Department

• Equip Seiter 302 or 312 with computers and software to be used in Chem 111/112 laboratories
• Equip computers with laboratory data interfaces
• Train two instructors and one storeroom technician in operation of the software and interfaces
• Integrate the computer-based experiments in chemistry into four laboratory experiences in each course

CITE Program

• Add evening AAS degree option
• Extend existing resources in Hedlund 124C to enhance course offerings
• Upgrade instructional resources in Hedlund 233A
• Provide professional development opportunities for CITE Instructors

Collision Repair Technology

• Form partnerships with Spokane Valley and local collision repair facilities to increase student placement
• Finalize Program's competency list
• Place teaching materials on CD-ROM and/or PowerPoint
• Keep Laboratory current with Industry demands

Communications

• Provide quality communication education to every student in every course
• Plan technology for third COMM 101 classroom
• In Fall 2000, track reasons why students drop COMM 101sections
• Plan department program review
• Grant release time or stipend for COMM 101 lead teacher if needed
• Request full-time Communications Instructor position

Community Education

• Incorporate Community Education topics into College Relations needs assessment
• Work with academic division chairs to enhance faculty opportunities to teach credit-free classes
• Explore strategic instructional partnerships to expand base of facilities available

CS, Engineering and Math

• Continue advanced departmental courses, regardless of enrollment
• Request additional staff for CS and Math; fill vacant Physics and Engineering positions
• Request additional technological support
• Maintain and expand Seiter Hall Computer Lab
• Plan for laptop and projection units for Kildow 220, 222 and 224
• Plan for additional classrooms and faculty offices
• Sponsor annual community outreach activities such as the Math Contest and a Software Invention Convention
• Continue to nurture the development of pedagogical skills among department members
• Actively participate in College governance and student advising
• Remain current in prospective fields
• Provide input in educational decisions at the state level
• Acquire state-of-the-art hardware and development software

Culinary Arts

• Provide students with more real life opportunities to practice their cooking skills
• Make students more aware of systems found in industry
• Increase kitchen area of facility
• Provide quality decorating, lighting, table decorations for Emery's Restaurant

Customized Training

• Increase process productivity through integration of new software
• Provide skills assessment vehicle through Work Keys program
• Develop training opportunities and identify instructor base to utilize Sandpoint Training Center
• Develop training module for IDHW TANF Grant Workfirst directive

Diesel Technology

• Implement and provide CD-ROM based Laboratory training materials
• Upgrade existing mock-up equipment
• Replace worn and outdated tools and equipment
• Form strong training partnerships with Industry

Drafting Technology

• Hire a third Instructor and complete a facilities plan
• Complete software upgrade plan
• Complete outcomes for Drafting/Design classes
• Expand geographical recruitment and placement boundaries of the Program
• Fill 32 incoming seats in the program through recruitment efforts
• Increase visibility with potential employers

Electronics Technology

• Complete computer upgrades and network Lab computers
• Purchase electronic software for student use on Lab computers
• Upgrade and purchase software for Instructor use
• Continue to upgrade Lab test equipment (other than computers) on a three-year cycle

English

• Develop an exit proficiency test to be administered between developmental and freshman level writing courses
• Replace two full-time and add two new, full-time tenure track instructors
• Hire half-time permanent assistant secretary; proceed with reclassification of instructional secretaries
• Provide additional support services such as computers, beam projector, office space, copy machine, copying budget, etc.
• Funding/release time for faculty projects, professional development activities, etc.
• Funding for a real writing center

Fine Arts

• Structure course work as a broad introduction to the visual arts
• Develop students' artistic capabilities and aesthetic awareness
• Provide adequate physical space the range of traditional courses

Foreign Language

• Replace full-time language instructor position vacated in June 1999
• Evaluate enrollments of language offerings
• Offer wider variety of culture courses
• Provide some courses through alternative methods
• Ensure monies are available to language instructors for professional development

Geology/Geography

• To achieve student success, the department must have properly equipped labs and classrooms
• Request full-time lab technician
• Instructors/Staff will participate in professional development

Graphic Design

• Develop on-line advising database to track student progress through program
• Evaluate the repair, replacement, upgrade and expansion of program's computer lab equipment
• Develop screening device and recruitment materials for incoming students

HVAC/R

• Install a new ground level power supply for safe student access and better teaching environment
• Install a Hydronic Lab in a section of the HVAC/R Lab
• Create and implement two or more web-based HVAC/R courses

Journalism

• Upgrade computers and other equipment used in Journalism program
• Request carpeting in Seibert 53
• Add Internet instruction to Journalism courses

Law Enforcement

• Ensure enrollment for each semester is sufficient for program continuation
• Increase the number of Ballistic Vests for students
• Acquire funding for SkidCar and Shoot,Don't Shoot Simulator
• Develop and implement Simulator component within program

Machine Technology

• Increase the machining of various materials as used in Industry (stainless steels, super alloys, plastics)
• Complete incremental upgrades for specific machinery to match current Industry standards, our curriculum and program review recommendations
• Add a maintenance contract for the FADAL CNC Mills as a cost saving measure

Maintenance Mechanic/Millright

• Enhance recruitment effort of Program by developing and implementing instructor involvement
• Expand advisory committee base by including more/varied manufacturing-based companies
• Improve the physical condition of the Lab through improved lighting, wall finish, storage and organization

Music

• Provide quality music education to all students enrolled in music courses
• Develop schedule of maintenance and replacement of equipment
• Request additional space for music lab, small group rehearsal and applied lesson studio space

Music/Cardinal Pep Band

• Provide a quality environment for students to develop their performance skills
• Provide quality entertainment to audiences

Photography

• Work with NIC Community Education to develop short courses that meet community needs
• Evaluate number of course sections offered to meet student need
• Maintain and upgrade facilities equipment and supplies to meet course needs

Physical Education

• Develop a planning and assessment process for Physical Education
• Develop new PE programs to meet student and community needs
• Utilize modern technology to enhance PE program
• Develop new ways for students to access PE programs through Distance Education
• Expand PE programs and facilities to meet needs of growing population
• Form resource partnerships within community

Physics

• To achieve student success, the department must have properly equipped labs and classrooms
• Fill vacant faculty position in Physics/Engineering
• Request full-time lab technician
• Instructors/Staff will participate in professional development
• Expand field trip opportunities for all students

Social & Behavioral Sciences

• Increase number of full-time faculty to accommodate growth and establish equity among full-time and part-time faculty
• Increase faculty teaching productivity and quality
• Continue to promote the infusion of diversity into curriculum and promotion of American Indian Studies Program
• Increase department resources, including classrooms, office space and operating budget
• Continue developing new course opportunities for students, including distance education offerings, new courses, and new programs
• Have division retreats for purposes of yearly goal getting, discussion of division issues, etc.

Theatre Arts

• Provide training and education to increase students' critical thinking and problem solving skills
• Provide training to prepare students for successful transfer
• Provide three theatre productions for theatre majors to practice skills
• Request expansion of Costumer position to full-time
• Hire guest artists for one department production per year
• Request dedicated rehearsal space on campus
• Expand relationships with theatre arts organizations in the Northwest

Trade and Industry Division

• Work toward finding funds to update much needed faculty computers by Fall 2000
• Identify the need for new programs by Fall 2000
• Continue work toward completion of the physical improvements in the labs within the programs for Fall 2001

Welding Technology

• Through recruitment and advertisement, fill program to capacity (14 students) by August 15, 2000
• As of August 15, 2000, have 90% of the current first-year class enrolled in the second-year
• As of December 15, 2000, retain at least 90% of the first-year class
• Make necessary improvements to the Welding Lab Lavatory
• Replace worn and obsolete Welding machines prior to start of Fall 2000
• Teach a blueprint reading night course at the NIC Sandpoint Distance Education Center during the 00/01 year

Workforce Training

• Increase variety, frequency and availability of courses
• Develop new ways to promote classes that will increase enrollments by 10%
• Seek opportunities to offer optional credit courses
• Continue to improve working relationships/cooperation with WTC and RPTA staff
• Strive for excellence of instruction
• Develop better organization of time, paper and space

Instructional Support Departments

Center for New Directions

• Provide programs and services that exist adults re-entering education or workforce
• Expand and revise advisory board
• Expand community program offerings
• Expand funding base for Center for New Directions
• Upgrade technology options for staff and participants
• Improve professional development options for staff

Children's Center

• Develop planning and assessment process
• Strive to ensure Children's Center is meeting the needs of parents enrolled
• Strengthen relationship between Children's Center and NIC as a whole
• Maintain and strengthen current partnerships that focus on quality early care and services

College Skills

• Track CSC 010 and ENGL 045 students through successful completion of CSC 013 and ENGL 099
• Track MATH 015 through successful completion of MATH 025
• Track CSC 100 students beyond one semester, one year, and upon graduation
• Pilot a CSC 100 Internet course
• Pilot a CSC 100 Wilderness Orientation course

Distance Education

• Increase on-site IVC and Internet course sections by 20%
• Increase dual enrollment course registration by 20%
• Develop a course parity assessment system
• Track requests for distance education courses

Professional Development

• Designate site for professional development center
• Provide training to address college needs
• Develop web page for Professional Development Office
• Work with Professional Development Advisory Board, FIDC, and Computer Services
• Work on plans for PDU's, CEU's and/or training certificates for staff
• Attend a national conference and visit several professional development centers

Professional-Technical Office

• Continue to update furniture and chairs in several Hedlund classrooms by Fall 2000
• Begin planning for the eventual remodel of the Applied Technology office to accommodate current number of staff
• Continue to identify additional ways to make the office more student friendly and accommodating to the public

Student Services Departments

Admissions

• Develop an office procedures manual
• Review recruitment and admissions procedures in order to improve the delivery of services
• Create a more welcoming office environment for office visitors and admissions staff

Advising and Testing

• Strengthen existing fundamentals of the advising structure
• Expand placement testing options, efficiency, accessibility, reliability, and usability
• Implement new advising methods of intervention, instruction and delivery
• Consolidate elements of the enrollment process to ease access by students

Career Services

• Assess the need for career services through a survey of student users and the creation of a career services advisory board
• Provide additional group career development experiences and a web-based career development course
• Expand delivery of career services to students through use of technology

Counseling

• Assess needs for counseling support through survey of students, faculty and staff
• Clarify the role of counseling and communicate role to campus community
• Design and initiate comprehensive service delivery plan for counseling

Disability Support Services

• Assist students through specialized computer software (Kurzweil)
• Strengthen staff and resources to improve disability support to students

Financial Aid

• Develop web-based services that address delivery of financial aid funds and loan counseling requirements for distance students
• Implement web-based product, Laureate, to assist with Federal Stafford Loan certification
• Implement services of various lenders to address increasing Stafford Loan default rate
• Implement earlier awarding cycle and payment delivery process for scholarship programs
• Evaluate current methods of operations to ensure efficiency and productivity

Registrar's Office

• Continue tradition of being the friendliest office on campus. Be sensitive to the needs of students and co-workers
• Develop, expand and utilize Keyfile to consolidate old and current student records
• Complete installation and accessibility of DegreeWorks

Student Health Services

• Conduct health risk appraisal survey of students
• Improve consistency and accuracy of data collection for services provided, including client satisfaction
• Create Student Health Service web page
• Provide staff and budget to meet needs of increasing student body