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Strategic Plan 2008-2013

Strategic Plan Progress Report

The 2008-2013 North Idaho College Strategic Plan includes 207 Action Items. The progress of those Action Items is shown in the chart below. Additional information can be found by clicking on the bar in the chart.


As of : May 19, 2010


Completed 118
In progress 73
On hold 15
New 1


Progress Report: Completed Action Items
Theme Goal Objective Action Item Outcome Comments
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and develop new transfer opportunities with four-year institutions that meet the needs of students and employers Continue to offer exposure to biotechnology through the INBRE Grant secured by NIC in conjunction with UI. NIC students will have hands-on lab experience as paid Interns in local labs (medical, environmental, etc) as Summer Scholars (research assistants) or Summer Fellows (undergraduate research assistants) in a working university research lab The INBRE Grant was again funded and the partnerships will continue. Students will continue to receive lab experience. NIC students/graduates are being monitored throughout their INBRE experiences.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and develop new transfer opportunities with four-year institutions that meet the needs of students and employers Creation of an Associates and Bachelors Degree in Interdisciplinary Studies in Coeur d'Alene, offered in cooperation between NIC and UI. Selection of NIC and UI Faculty; Faculty join forces to develop the curriculum; NIC and UI announce the degree; Interview and accept the first program participants; Fine tune the course sequence and course contents; Initiation of the program The Associate (AS) degree in Interdisciplinary Studies has been completed - at the NIC level. UI and LCSC continue to finalize their portion of the bachelor degree options.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and develop new transfer opportunities with four-year institutions that meet the needs of students and employers Initiation of a Military Science - Army (ROTC) program at NIC with the ability to transfer credits to UI or LCSC ROTC programs. Idaho National Guard in cooperation with UI will offer the first two years of ROTC classes at NIC; UI may bring the last two years of ROTC courses to Coeur d'Alene if demand is sufficient Military Science classes have been conducted and the pathways for students to transfer have been created
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and develop new transfer opportunities with four-year institutions that meet the needs of students and employers Offer a graduate-level education course through UI to train high school teachers to become Dual Credit teachers for NIC. Initial discussions with UI about offering such a class in Coeur d'Alene; NIC and UI plan the content and purpose of the course; initial offering of the course (Summer 2009) The graduate level education was offered and delivered in June 2009. Three area high school instructors were trained and connected to NIC mentors.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and expand new remedial programs that increase the potential for student success. Expand face-to-face offerings of remedial mathematics and English classes at the Coeur d'Alene Tribal Educational Institute in Plummer, Idaho. Math 015, Math 025, Math 108, College-level Math, and Engl 099 offered Remedial classes continue to be offered at the Coeur d'Alene Tribal Institute, however, due to the success of the program, additional upper level courses are now being offered.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Continue existing and expand new remedial programs that increase the potential for student success. Offer College Transition courses for potentially at-risk students through a multi-tier student-advising model. Fall 2008: Level One - Remedial in two or more areas; Level Two - Remedial; Level Three - college-level new student-athlete, including transfer students; Level Four - all student athletes The multi-tier advising model was utilized through the 2008-2009 year. Adjustments, based on what was learned from the first year, will be made and implemented in 2009-2010.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Develop programming to support the educational interests of the 60+ community. Continue to develop 60+ programming in the PTE areas of Culinary Arts and Computer Applications. Addition of three additional 60+ courses Several classes specifically designed for seniors were delivered in Spring 2009 (including Mental Fitness, Cooking for Diabetics, and Computer Applications for Seniors). A NIC Foundation grant funded seniors classes at the outreach centers.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Develop programming to support the educational interests of the 60+ community. Explore possibilities of expanding the current Community Education unit to include 60+ programming. Determine feasibility of adding 60+ programming to the current PTE group A feasibility study was conducted by the Workforce Training Center staff. The study concluded that there was little interest in additional classes for seniors. In spite of the study results, the college has continued developing courses for seniors and a
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Idaho POST approval of NIC Patrol Academy Submit request to Idaho POST for approval to continue offering the POST approved basic patrol academy on the NIC campus. In March 2010, NIC received formal approval from Idaho POST to continue the North Idaho POST Academy. The MOA stipulated that NIC would not ask for additional POST funding over the next year.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Identify and evaluate key processes for responding to student/client needs and identify areas for improvement. Evaluate process and propose changes Jerry Gee Consulting has been hired to help the college develop a systematic approach to new program identification and development through state approval
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Implement a new campus and community engagement activity (similar to the Popcorn Forum) A scheduled and professionally organized "Cardinal Connections" event involving a subject matter authority figure
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Implement annual needs assessment process to determine professional technical and workforce training needs in the region. Design or select an assessment tool to identify training and educational needs; distribute, collate data, analyze, and make recommendations EMSI services are available through the State Board of Education, Office of Professional, Technical Education. When new programs are being considered, NIC will contact PTE for data requests through EMSI
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Offer Certified Nursing Assistant (CNA) Online. Obtain curriculum, determine specifics, and offer online certificate On-line CNA is on the Summer 2009 schedule
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Offer first courses in a new A.A.S. degree in General Business customized for the Coeur d'Alene Tribe. Work with Tribe members and their consultant to design a degree program and obtain state approval The AAS degree has been completed and approved at the college and state level. Courses are being offered and additional PTECs are being considered/drafted.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Expand program offerings, and accelerate the implementation of new professional-technical and workforce training at NIC that meet the needs of students, business, and industry. Redesign the first program to increase access points for students - multiple entry/exit points. Redesigned welding curriculum will be presented to Curriculum Council for approval Multiple entry points have been and continue to be added to academic programs. Of notable success is the Flexible Learning Center which is our most aggressive approach to open-entry/open-exit programming.
THEME I: PROGRAMS Goal 1: Improve and expand educational opportunities, programs, and courses for the student population and community. Increase awareness of and access to college education and workforce training opportunities for ABE/GED students. Offer College Transition classes at the outreach centers and at the Coeur d'Alene Tribal Educational Institute. Plan and promote the college transition class at each site, and offer the class for Spring 2009 An on-line College Transitions course will be offered in Fall 2009.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Expand course offerings at the NIC Outreach Centers and other off-campus sites. Continue discussions with the Ponderay Center to offer Office Technology, Allied Health, and Business courses in Sandpoint. Develop a schedule for offering courses in Sandpoint CNA and Accounting was offered in Ponderay in Spring 2009 and will be offered again in Fall 2009.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Expand course offerings at the NIC Outreach Centers and other off-campus sites. Continue to be responsive to the requests of the Outreach Center Coordinators and to the Department of Education of the Coeur d'Alene Tribe. Associates degrees offered in Plummer Outreach Center Coordinators meet on a regular basis with Division Chairs. Based on their requests, additional Math classes are being offered at the centers, the Coeur d'Alene Tribe Educational Institute and Lakeside High School.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Expand course offerings at the NIC Outreach Centers and other off-campus sites. Expand course offerings at Ponderay Center. Acquire and remodel new space in Ponderay Center to ensure larger instructional capacity Additional classes in Accounting, CNA and CAOT (through a Thursday night Flexible Learning Center format) have been added to the Ponderay Center class inventory.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Investigate and implement a web-based course delivery system and provide necessary training for instructors and students. Implement a new web-based course delivery system. Set up test and live environment for new system, integrate new system with Datatel Colleague, and train faculty on new system Upon the selection of ANGEL, transition began and faculty will begin use of ANGEL in our Summer 2009 classes.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Investigate and implement a web-based course delivery system and provide necessary training for instructors and students. Promote internet and hybrid classes to current faculty and especially new faculty through workshops and demonstrations. Prepare for change to different web delivery system and invite instructors to observe current faculty who are doing creative online activities. Provide a student support group/network for those experimenting with the new format, and provide students tech With the selection of the new on-line learning module (ANGEL), several faculty have started training on the new system, and faculty that did not previously utilize on-line delivery models are adding on-line features to their classes.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Investigate and implement a web-based course delivery system and provide necessary training for instructors and students. Select a new web-based delivery system. Continue investigations of alternative web-based course delivery systems (Blackboard and ANGEL) with faculty and organize a formal decision-making process to decide on a system. ANGEL was selected and is being implemented. Faculty mentors are being trained, and faculty are transitioning from Web-CT to Angel.
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Recruit additional faculty to teach by alternative delivery methods. Have more faculty experienced in teaching using alternate delivery methods. Work with Instructional Divisions so that new faculty hires require experience with and expectations for teaching in alternate delivery methods
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Recruit additional faculty to teach by alternative delivery methods. Have more faculty using eLearning services. Offer training on new web-based course delivery system, on teaching using the IVC system, on integrating rich media into courses, and on integrating elements of universal instructional design into courses; make presentations to instructional divisions on
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Recruit additional faculty to teach by alternative delivery methods. Have more internet-trained faculty. Recruit two new faculty each school year for internet delivery instruction Several additional faculty has been and continue to be trained in the new eLearning module - ANGEL. Existing classes are being added to the inventory of classes now delivered on-line
THEME I: PROGRAMS Goal 2: Expand and improve alternative delivery of education. Recruit additional faculty to teach by alternative delivery methods. Offer more PTE programs/courses via internet or hybrid modes. Addition of four courses per year via alternative methods of delivery The Flexible Learning Center saw a 62% increase in CAOT enrollment in Spring 2009. In Fall 2009 new classes EMS and Pharmacy will be delivered on-line.
THEME I: PROGRAMS Goal 3: Develop and expand opportunities for high school students enrolled through NIC, emphasizing professional technical and dual credit/enrollment programs. Develop an expanded schedule of Professional-Technical dual credit courses. Determine one additional PTE program to offer as dual credit. Select, prepare, and market one more PTE program for dual credit Dual credit CNA was delivered in Bonners Ferry in Spring 2009, and will be offered again in Fall 2009.
THEME I: PROGRAMS Goal 3: Develop and expand opportunities for high school students enrolled through NIC, emphasizing professional technical and dual credit/enrollment programs. Develop an expanded schedule of Professional-Technical dual credit courses. Offer dual credit PTE programs/courses in Diesel Mechanics, Auto Technician and Outdoor Power/Recreational Vehicle Technology. Full enrollments in each of the three programs/courses that are offered Dual credit courses in Auto Mechanics, Diesel Technology and Outdoor Power and Recreation were offered and Auto Mechanic was the only offering to result in adequate enrollment to justify delivery.
THEME I: PROGRAMS Goal 3: Develop and expand opportunities for high school students enrolled through NIC, emphasizing professional technical and dual credit/enrollment programs. Develop an expanded schedule of transfer dual credit courses. Continue to promote dual credit at high schools and home schooling networks throughout our service area. Dual credit classes accessible to all high school students in our service area An NIC Chemistry course is currently being offered on Coeur d'Alene High School. A Sociology course is being offered at Clark Fork High School. An NIC Psychology course is being offered at Sandpoint High School. High School instructors from the entire r
THEME I: PROGRAMS Goal 4: Create program schedules that maximize the use of available facilities, and take advantage of new and alternative facilities as appropriate. Develop scheduling alternatives to maximize room utilization. Explore additional programs that can work on a flip schedule or with night/weekend classes. Offer more classes at alternative times to better utilize facilities Several scheduling changes have been made to accommodate as many students as possible. Instruction will continue to look at scheduling options, but the changes already made have facilitated better use of classroom and lab facilities.
THEME I: PROGRAMS Goal 4: Create program schedules that maximize the use of available facilities, and take advantage of new and alternative facilities as appropriate. Explore facility use within business and industry as appropriate. Contract with interested businesses to offer training/courses at their site. Offer off-site training Components of the customized AAS degree in Business Leadership are being taught at industry sites, including Berg Systems.
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Develop a system to assist potential students with financial planning for costs associated with attending NIC. Begin sending a Financial Aid rep to the Outreach Centers on a regular basis Improved ability to obtain Financial Aid info Started ijn Fall 09 and will now continue
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Develop a system to assist potential students with financial planning for costs associated with attending NIC. Develop a workshop series to help students get better info Presentations delivered to GEAR UP schools This was completed for the Gear Up schools, and has been implemented through various workshops delivered by Student Services personnel
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Develop a system to assist potential students with financial planning for costs associated with attending NIC. Identify possible resources or systems for prospective students to use when considering college cost. A list of resources; An identified method for communicating resources to students; A system for consulting with someone knowledgeable about the topic Web resources were made available to students.
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Develop a system to assist potential students with financial planning for costs associated with attending NIC. Promote awareness of NIC scholarship program in high schools. Better awareness of available resources by high schools A revamped advertising system was put in place.
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Identify nontraditional target populations and develop appropriate recruitment strategies. Identify team to address issue, including faculty from PTE & Transfer. Developed team
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Identify nontraditional target populations and develop appropriate recruitment strategies. Implement ideas developed by team Assigned project managers with appropriate due dates for implementation Largely completed through the Idaho Goes Team associated with NICHE
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Identify nontraditional target populations and develop appropriate recruitment strategies. Measure non-traditional enrollment. Determine if recruitment strategies affect enrollment by tracking appropriate populations Reports can be generated at any time based on criteria needed
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Identify nontraditional target populations and develop appropriate recruitment strategies. Meet weekly to discuss issue and develop strategies Scheduled meetings for Fall 2008 Meetings held and recommendations developed. Ideas will be implemented in Spring 2009 and carry to 09-10.
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Identify nontraditional target populations and develop appropriate recruitment strategies. Work with General Studies faculty to identify non-trad students and recruitment methods Meetings which lead to action items Completed through series of Fall workshops and action items distributed to appropriate departments.
THEME II: STUDENT SUPPORT Goal 1: Improve student access. Improve collaboration with high school career guidance counselors to provide improved career exploration, advising, and dual credit registration based on unique student interests, aptitudes, and abilities. Identify team to address issue. Developed team
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop off-campus day care options, and market those options. Develop published list of alternative day care options. An annually updated list of resources for parents
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop off-campus day care options, and market those options. Explore keeping Children's Center open in summer Written evaluation of possibility Analysis completed. Determined that this will be reviewed during the FY12 budget cycle.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop off-campus day care options, and market those options. Explore offering Children's Center services on curriculum/advising days Determine if possible Completed
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Develop an NIC transcript tracking program Developed system Duplicate to above; Deleted
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Expand IP Web Phone system. Multiple web phones in multiple offices and outreach centers
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Expand social networking through student activities Developed system Have implemented contact through all Student Activities areas via Facebook, MySpace and the use of Twitter. As the portal develops that will become a priority as a networking sorce.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Explore instant messaging as recruitment tool Created system if possible System is currently in use in the admissions department.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Finish automated Financial Aid award system (Award letter online) Completed system
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Implement OARS-Online. Fully functional online orientation system Great success with implementing this goal. Version 2 is being developed for Spring.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Improve Bookstore online purchasing system. Increase in purchasing capabilities via web
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Investigate possibility of Bookstore-Financial Aid link Determination if system feasible Bookstore has been working with Fin Aid Office in developing a “real-time” interface for the 2011 FY. $30,000 estimated cost
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Develop technology-based student services. Prepare e-Advising for Fall 2009 implementation. Fully ready and accurate system based on Program of Study model System is up and running.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Improve systems to help students identify and achieve educational goals. Implement on-line catalog Catalog on-line e-Catalog post-poned due to funding. PDF version beng further developed.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Improve systems to help students identify and achieve educational goals. Prepare e-Advising for Fall 2009 implementation Fully ready and accurate system based on Program of Study model System is up and running. Training for faculty to begin in Sept.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Provide clear pathways for students to achieve four-year degrees via the partnerships with Lewis-Clark State College & the University of Idaho. Develop system to update articulation agreements as approved by instruction Developed System Articulation agreements are complex and uncommon, so focus is now on transfer agreements with regional insitutions and communicating transfer guides and processes through a new Transfer Center web page maintained by NIC Advising Services.
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Provide clear pathways for students to achieve four-year degrees via the partnerships with Lewis-Clark State College & the University of Idaho. Implement new Testing Center partnership with UI & LC. Hiring of new Manager and Proctor; Establishment of service protocols
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Provide clear pathways for students to achieve four-year degrees via the partnerships with Lewis-Clark State College & the University of Idaho. Redesign web to promote clear/prominent transfer info Completed Web Page
THEME II: STUDENT SUPPORT Goal 2: Implement initiatives to increase student success. Provide clear pathways for students to achieve four-year degrees via the partnerships with Lewis-Clark State College & the University of Idaho. Verify accuracy of articulation agreements, and communicate pathways to students. Certification by NIC & partners that agreements are accurate; identified means of communication agreements
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Implement a student email system. Assist with implementation of portal and sync with email Have developed system
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Implement a student email system. Convert current email addresses to new system and integrate with Portal. Successful conversion
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Implement a student email system. Finish development of institutional protocols. Established set of protocols and "Best Practices" for offices.
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Implement a student email system. Successfully advertise new system. Awareness by students of system
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Improve solicitation of student feedback and communicate how ideas are incorporated into college operations. Identify means of collecting feedback and if additional feedback is necessary given current methodologies. List of feedback collection devices
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Improve solicitation of student feedback and communicate how ideas are incorporated into college operations. Identify means of responding to feedback such that students are aware of the impact of their suggestions. List of methods to respond back to students
THEME II: STUDENT SUPPORT Goal 3: Improve student communications Increase Advisor-Student interactions. Implement Phase 2 of Lead Faculty Advisor Program. Management Plan for Lead Faculty Advisor Projects LFA Program made progress on all goals outlined for 08-09.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 1: Improve organizational and inter-departmental communications. Create tools and opportunities for communication among employees, students, managers, and leaders. Implement a virtual suggestion box to allow for anonymous input from all employees and stakeholders. Improved input from employees regarding NIC, and greater awareness of issues affecting NIC A virtual suggestion box was established at the start of the fall semester (2008). While the virtual suggestion box is not being used a lot, we are going to promote its use in the coming months and in the coming fiscal year.Additional improvements to the process include a webpage on the HR site that will list out several of the questions along with responses to those questions or comments. This should be completed by the end of spring semester 2009.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 1: Improve organizational and inter-departmental communications. Improve current and establish new venues and tools for organizational communication and actively promote their access by all employees. Increase opportunities to communicate with executive staff through offerings of employee forums to discuss relevant topics. Improved access to upper management, and improved connectedness of senior leaders This is both completed and in progress.Several forums have been offered by the president wherein employees can attend and share their perspectives. The ongoing "Coffee with Priscilla" is a monthly get-together wherein the president has interacted with employees who wish to attend and share their thoughts on various topics. This was a monthly event up until the time of the president's medical leave. However, this will resume shortly. During the fall semester, two open forums were also offered to employees where they can discuss issues that the college faces. The first forum did not attract many employees, but the second forum attracted several more. While open forums are not yet scheduled for the spring semester, additional opportunities exist for employees to share their insights and perspectives with the organization.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 1: Improve organizational and inter-departmental communications. Improve current and establish new venues and tools for organizational communication and actively promote their access by all employees. Increase use of online and e-tools for ongoing communication and greater access to information by employees, managers, and community constituents. Improved access to ongoing events within NIC; and increased interaction between NIC, employees, and constituencies This is completed and in progress.The HR department has initiated several e-mail communication efforts to continually inform employees of events, changes, and other relevant information to keep them apprised of the on goings at the college. In addition, the HR website has been updated to provide additional information and tools to employees and managers. We are preparing for the applications available through the portal system that should be up and running in the next semester. That should continue to enhance our abilities to communicate and offer information to employees and managers alike.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 1: Improve organizational and inter-departmental communications. Support participatory governance through team-building and increased communication. Increase interaction with key constituency groups (e.g., Senate, Faculty Assembly, Staff Assembly, committees) for improved communication and collaboration. Improved communication among groups, and improved dialogue regarding campus issues This is completed and ongoing.Open dialogue has been maintained with the Senate, faculty assembly, and staff assembly, as well as several committees and subcommittees. HR and the president have addressed these constituency groups several times. The president holds regular meetings with the constituency leadership in order to maintain high levels of communication. HR has visited with each of the assemblies as well as the Senate on several occasions to discuss several matters. This has created an open dialogue with the constituency groups.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 2: Further develop opportunities for professional development. Create comprehensive professional development program for staff. Improve upon current performance tools to increase access of managers and employees to performance tools to improve employee performance. Incorporate a culture of performance to guide employee development and improve employee capabilities New performance appraisal tools were implemented in the fall semester 2008. These forms are geared towards professional development and coaching rather than a ratings based appraisal process. Given that there is not a direct connection between performance and compensation, and given that a formal rating process is not utilized in any other forum within the college, it was determined that the performance appraisal tool itself should be used as a coaching and development opportunity for employees. The form is very open-ended with general direction that allows conversations take place between employees and supervisors. While this approach requires additional time to complete, the end results of this format have been positive based on feedback from both supervisors and employees.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 2: Further develop opportunities for professional development. Create comprehensive professional development program for staff. Integrate professional development into performance evaluation tools and hold employees & managers accountable for professional development activities. Ongoing educational & learning opportunities for employees as a means to increase employee capabilities and retention; create accountability for employees to engage in professional development opportunities This is both completed and in progress.The latest version of the performance appraisal form includes several sections that are tied to professional development. Instruction was provided in the fall semester 2008 to managers and supervisors on how to use and integrate these professional development tools. The intent was to incorporate professional development activities as part of the performance management process whereby managers would hold employees accountable for professional development activities. At the same time, it was designed to identify specific professional development opportunities that would be required in the coming fiscal year so that the supervisor/manager could play to properly for it in regards to time and budget. In the follow-up to the form in fall 2009, additional emphasis will be placed on the professional development form and components. In addition, whereas performance appraisals had not been tracked very effectively in the past, HR will account for each performance appraisal for every employee and hold supervisors accountable for completing each and every performance evaluation. This should help to ensure appropriate follow through on the process.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 2: Further develop opportunities for professional development. Create comprehensive professional development program for staff. Offer professional development tools and opportunities for employees at all levels of the organization to promote personal development, lifelong learning, and promotion opportunities. Ongoing educational & learning opportunities for employees as a means to increase employee capabilities and retention This is both completed and in progress.Professional development tools were introduced into the performance appraisal process in the fall semester 2008. This allowed supervisors and employees to work together to develop professional development opportunities and identify training that can be taken in the fiscal year. Training was provided to supervisors on how to use the form in the tools related to it in September 2008. While this was a good start, additional instruction and education will be provided in future offerings in preparation for future performance appraisal cycles. In addition, several educational opportunities have been provided to employees in the form of wellness presentations. Some of the presentations went beyond the simple health and well-being, and also went into personal development. The tuition waiver benefits have also been utilized on a regular basis. We have seen an increase in the use of that benefits which will ultimately contribute to the professional and personal development of employees. Finally, a professional development day has been established for fall 2009. What has been formally known as curriculum day will become a professional development day for all faculty and staff. During this day, the campus will shut down operations. Employees will be required to attend a conference-like day of professional development opportunities including keynote speakers, breakout sessions, workshops, etc. work is under way at this time to develop a committee to oversee and manage the logistics of this professional development day.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 2: Further develop opportunities for professional development. Develop comprehensive supervisor training program available for all managers and supervisors. Establish 40-hour management course for essential basics of management to be offered over the course of five-weeks. Offer training multiple times a year to allow individuals to attend. Improved competencies of supervisors, greater consistency and compliance in policy administration and execution, improved employee relations, greater management effectiveness, and reduced risk The 40 hour management course for essential basics of management has been developed in a format that covers a five-week period of time. The course was offered in its entirety in the fall semester with 18 managers and supervisors attending. The spring semester is in its fifth week currently, slated to complete on Wednesday, March 25. Nine supervisors are involved in the current offering for a total of 27 supervisors/managers trained in the course.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 2: Further develop opportunities for professional development. Develop comprehensive supervisor training program available for all managers and supervisors. Offer monthly training courses available to managers and supervisors on management and leadership related topics pertinent to development. Improved competencies of supervisors, greater consistency and compliance in policy administration and execution, improved employee relations, greater management effectiveness, and reduced risk This is both completed and in progress.While the training is not completed necessarily on a month-to-month basis, there have been an equivalent number of sessions offered to managers and supervisors in topics that include: performance management, effective hiring strategies, employment law, effective motivation for managers, and corrective action. A sexual-harassment training is slated for March through DVDs that are to be watched by both managers and employees. It is our intent to continue with these monthly training offerings to managers and supervisors.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 3: Attract and retain high quality employees. Define and develop a comprehensive hiring process and provide training to all hiring managers and participants on effective hiring strategies. Develop comprehensive hiring manual and training to provide instruction to hiring managers and those involved with hiring to ensure consistency and quality in hiring process. Increased legal compliance and consistency in hiringpractices This step is both completed and them progress.The training that is identified was provided in the fall of 2008. Over 35 managers and supervisors attended one of two sessions where they were trained on effective strategies and approaches to improve the hiring process.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 3: Attract and retain high quality employees. Improve upon total rewards offered to employees. Evaluate all benefits offered to determine ability to increase benefits offerings at no- or low-cost to employees. Expanded benefits at no/low additional costs; improve retention & employee satisfaction Benefits have been evaluated to identify new offerings and different ways in which to offer benefits to employees so that individuals can maximize the benefits received. While there was only so much that could be done with several benefits that are currently offered, considerable changes are under consideration at this time regarding health insurance coverage which can potentially save the college over $300,000 and provide an additional $200,000 in benefits to employees.
THEME III: COLLEGE COMMUNICATIONS AND CLIMATE Goal 3: Attract and retain high quality employees. Improve upon total rewards offered to employees. Implement consumer-directed health care to provide resources to employees to maximize earnings related to healthcare. Lower benefits costs to employees & NIC; self managing funds to improve quality of health and wellness among employees A comprehensive consumer directed healthcare program was implemented in the current fiscal year which incorporated higher deductibles and observations to a health reimbursement account. This also incorporated several wellness steps that are required in order to earn the HRA contributions. There has been considerable positive feedback regarding this approach and for the most part it appears that employees like and appreciate the program. Additional changes are under consideration to expand the potential for rewards under the consumer directed healthcare design for the coming fiscal year.
THEME IV: FINANCE AND FUNDING Goal 1: Pursue expanded funding opportunities through NIC Foundation for student success, faculty-staff support, facility development, and program development. Develop and implement a more comprehensive annual giving campaign to expand resources for priority needs. Continue to expand on the newly formed external annual giving campaign. Increase in overall resources and support for priority needs and heightened awareness about NIC The overall Annual Giving Campaign was successful even in tough economic times with a greater number of donors supporting through the NIC Foundation (112% increase). Total dollars secured through the "external" annual giving campaign, specifically, were lower than in 2008-09; however, total cash gifts received through the Foundation as of June 30 are projected to exceed 2007-08 totals due, primarily, to several major estate gifts and another successful Raffle fundraiser.
THEME IV: FINANCE AND FUNDING Goal 1: Pursue expanded funding opportunities through NIC Foundation for student success, faculty-staff support, facility development, and program development. Develop and implement a more comprehensive annual giving campaign to expand resources for priority needs. Develop an internal annual campaign that the NIC family feels positive about and actively participates in. Increase in overall resources and level of participation The first internal Annual Giving Campaign was a great success with 40 percent participation! 2009-10 plans are currently in progress.
THEME IV: FINANCE AND FUNDING Goal 1: Pursue expanded funding opportunities through NIC Foundation for student success, faculty-staff support, facility development, and program development. Provide appropriate support for future college expansion and special initiatives. Actively support special initiatives for priority needs. Provide financing and/or secure external fiscal resources The NIC Foundation successfully completed the property purchase.
THEME IV: FINANCE AND FUNDING Goal 1: Pursue expanded funding opportunities through NIC Foundation for student success, faculty-staff support, facility development, and program development. Provide appropriate support for future college expansion and special initiatives. Assist with Mill Site planning and development Successful annexation
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Develop strategies to involve community members in NIC activities and events. Continue current process of promoting events and activities via press releases, community calendar listings, postcards, fliers, posters, website promotions, newsletters, print & broadcast advertisements. Examples of all materials A total of 601 news releases, calendar annoucements, and photo opportunities were sent to various regional and nation media outlets. Posters, fliers, postcards, newsletters, the readerboard, the website, and Facebook were utilized well.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Develop strategies to involve community members in NIC activities and events. Expand upon Foundation "Be Our Guest" program by providing each member of Management Team five guest cards per semester, with a request that Management Team members personally invite non-NIC guests to various activities. Initiative implemented Cards for free admission were printed and distributed to various civic organizations and NIC's Managment Team to distribute to community members. A total of 52 passes were collected by the athletics and fine arts event staff.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Develop strategies to involve community members in NIC activities and events. Send annual events list and season guest pass to targeted populations of public/civic officials in late September including county school superintendents, principals, counselors, county commissioners, county mayors and city council members, North Idah Initiative implemented The calendar of NIC fine arts and athletics events and a season guest pass was sent to all North Idaho chambers, Region 1 high school counselors and principals, media representatives, Gold Card holders, and NIC Foundation Really Big Raffle ticket outlets.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Promote the value of NIC and the credentials and expertise of the faculty to the community. Develop NIC Speakers Bureau and survey campus community for willingness to serve and topical subjects. Bureau would be posted on NIC website with individual contact information. Speakers Bureau established Speakers Bureau data system is in development. Speakers Bureau participants to be solicited in Fall 2009.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Promote the value of NIC and the credentials and expertise of the faculty to the community. Promote and publicize community service projects and activities involving students, faculty and staff. Community Service highlighted
THEME V: COLLEGE IMAGE AND RELATIONS Goal 1: Enhance community perception of NIC among targeted groups. Promote the value of NIC and the credentials and expertise of the faculty to the community. Utilize testimonials from current students, graduates, and faculty in marketing campaign and on the NIC website to promote how NIC has impacted them. Testimonials presented
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Develop a comprehensive branding and marketing plan. Incorporate and coordinate NIC and IdahoGoes team marketing strategies and resources to maximize effectiveness and combined purchasing power. Maximize effectiveness
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Develop a comprehensive branding and marketing plan. Incorporate and coordinate NIC and NICHE marketing strategies and resources to maximize effectiveness and combined purchasing power. Coordinated marketing effort Representatives from the consortium have formulated a Recruitment Task Force and adopted a mission, vision, and market development plan. The task force has completed a new brochure and website, and has purchased collaborative marketing materials.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Develop a comprehensive branding and marketing plan. Utilize existing NIC Marketing Committee to develop an annual marketing plan. Plan created
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Develop college wide standards for supporting the branding and marketing plan. Compile NIC Graphic Elements Guide Book and NIC Style Guide, publish on web and make available in print to campus community. Conduct workshops during fall and spring convocation week on how to access and utilize. Guides created and disseminated The College Relations department developed and delivered a comprehensive Visual Style Guide and Writer's Style Guide which were launched in September 2008. A workshop was held at the beginning of Fall Semester to introduce and train college employees on the contents and use of the elements. A website has been created as a resource for the college's visual elements as well as the complete contents of the Writer's Guide. Publication templates have been developed and will continue to be developed. Reminders for proper use of the elements are included on a regular basis in the WeeksWorth.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Develop college wide standards for supporting the branding and marketing plan. Develop templates for various publications (e.g. business card, letterhead, fliers/brochures); make available on the website. Templates created Templates for business cards, email signatures, employee name badges, department stationary, fax cover sheets, PowerPoint presentations, fliers, and signage have been developed. All items are available on the college branding website.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Improve the marketing strategies that facilitate a potential student's interest in professional-technical programs. Continue to support Hardhats, Hammers and Hot Dogs initiative, Fall NIC Tech Tour, and Spring PTE Extravaganza. PTE marketed widely
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Improve the marketing strategies that facilitate a potential student's interest in professional-technical programs. Incorporate PTE marketing resources into general college marketing initiatives. Coordinated marketing initiatives The College Relations department developed and delivered a comprehensive Visual Style Guide and Writer's Style Guide which were launched in September 2008. A workshop was held at the beginning of Fall Semester to introduce and train college employees on the contents and use of the elements. A website has been created as a resource for the college's visual elements as well as the complete contents of the Writer's Guide. Publication templates have been developed and will continue to be developed. Reminders for proper use of the elements are included on a regular basis in the WeeksWorth.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Improve the marketing strategies that facilitate a potential student's interest in professional-technical programs. Produce feature stories when possible on news and successes within PTE programs. Press releases
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Market four-year degree opportunities that exist via relationships with partner institutions. Conduct a workshop for NIC frontline staff involving University of Idaho and Lewis-Clark State College officials to familiarize NIC staff with available programming in North Idaho. Familiarize each school frontline people with what each school offers for students.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Market four-year degree opportunities that exist via relationships with partner institutions. Create a flier for all NIC frontline staff listing degree opportunities in partner institutions' local branches. Flier created A new brochure highlighting the degrees and programs offered and contact information for the North Idaho consortium of colleges and universities was created and distributed to all NIC front line staff and front line offices.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Market four-year degree opportunities that exist via relationships with partner institutions. Develop a marketing piece/flier promoting cooperative programs. Marketing piece/flier created A new brochure promoting the degrees and programs offered and contact information for the North idaho consortium of colleges and universities was created and distributed to all NIC front line staff and front line offices.
THEME V: COLLEGE IMAGE AND RELATIONS Goal 2: Promote awareness and recruitment through a strong marketing campaign. Market four-year degree opportunities that exist via relationships with partner institutions. Marketing representatives from partner schools' North Idaho branches will meet periodically to coordinate strategies. Coordination/information sharing The Intercollegiate Recruitment Task Force was formalized this year and has successfully implemented numberous recruitment and marketing strategies. The group has completed a new IdahoGoes website, a new promotional brochure, has identified a recruiting and marketing event calendar for 2009-2010, has identified employers to visit for 2009-2010, has identified regional sites for consortium display materials, and has purchased marketing materials to promote higher education opportunities in North Idaho at various community events and employer sites.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Assign President's Cabinet the responsibility of implementing initiatives from the plan. Assign PC members to be involved with the committee on a particular area of the plan. Assigned list Completed
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Explore international educational opportunities for students, faculty and staff. Explore opportunities for students. Design a leadership-based experience with international exposure for students to participate in. The 2008-2009 trip will explore opportunities in Canada. The 2009 -2010 trip will explore opportunities in Mexico.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Promote cross-cultural understanding, diversity, and human rights in the curriculum. Review curriculum. Inventory of curriculum and identified courses dealing with diversity and human rights issues An inventory of NIC classes has been conducted and classes are identified or tied to their appropriate general education "abilities," including the ability of Historical, Cultural, Environmental and Global Awareness.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Develop action items for 9-Point Agreement. Successful implementation of next set of action plans
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Develop volunteerism program with exposure to diversity Developed program Program has been implemented.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Diversify Student Activity Offerings Activities that represent diversity As an example, ASNIC and Student Events teamed up to bring the Tents of Hope, a national community project that helps create awareness and support for the people of Darfur, Sudan.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Implement Diversity Training for student leaders. Successful implementation of program This was modifed to a staff/faculty training and was completed. Several new phases are now being implemented.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Re-design 9-Point agreement to be current New Points & Deleted Points within the agreement Completed
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Revisit recommendations from Diversity & Human Rights Steering Committee and prioritize for future implementation. Committee meeting focusing on prioritization Committee completed their action item, and will move forward with new recommendations.
THEME VI: DIVERSITY & HUMAN RIGHTS Goal 1: Promote diversity and human rights, including respect for all elements of the college. Reflect NIC's commitment to diversity and human rights in extra-curricular activities and events. Translate recruitment materials to Spanish Translated materials
THEME VII: PHYSICAL RESOURCES Goal 1: Assure opportunities for college expansion. Acquire properties that become available to meet the needs for higher education in the region. Expansion will consider the importance of maintaining the existing college campus feel and support services for students and NIC employees. Make budget plans to collect tax dollars as necessary for the purchase of property as determined by the Board of Trustees. Property is purchased as planned Done
THEME VII: PHYSICAL RESOURCES Goal 1: Assure opportunities for college expansion. Develop acquired properties in support of the college mission. Make plans for development of properties and submit budget requests as necessary to fund the development. Prepare plans and budgets as appropriate Done
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Acquire & develop college-wide portal system. Acquire, implement and develop a portal system Hardware has been purchased and was installed in August and March. Software has been licensed and has been installed. Consulting services from Datatel have been proceeding from November and will complete in July 2009.Technical support personnel have been trained. A Portal Leadership Team has been meeting to guide portal services. After a complete build, content and process changes will be made. Launch dates for employees and students will take place in Fall 2009.This will continue as IT Project FY10-01. Campus departments trained in teamsite development. Release to students complete March 2010.
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Develop a secure and sustainable wireless network in all college buildings to extend and improve the learning environment for additional students and instructors. A consistent set of wireless tools and services. Security and bandwidth monitoring to all locations and all levels of users. Wireless system was completed in January 2010 by contractor and NIC IT personnel. A secure system with public and authenticated access with management tools was delivered.
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Develop Services Guide. Develop guide for faculty with inclusion of services from the ITS, eLearning, Library and HelpDesk teams. A brochure has been distributed to faculty providing the broad services available to assist with technology applications for teaching and learning. Existing website and contact information is provided in the brochure. Future revisions to websites and portal locations are planned for the service departments.
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Develop the "MyNIC" portal system. Improve collaboration and internal communications among faculty, staff and students by implementing a portal system to integrate information and systems access. A Portal Leadership Team will continue to meet to guide portal vision. A Portal Management Team has been meeting to develop portal services. Content and process changes will be continue to be made and training staff continue.. Launch dates for employees took place in Fall 2009 as campus departments were trained in teamsite development. Release to students complete March 2010. All new students will be trained via OARS for the 2010-2011 academic year.
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Extend wireless network access. Wireless network access will be extended to more students and instructors in a secure manner. An appeal to State of Idaho, Department of Public works asking to restart this project was successful. Bid documents were complete and approval DPW will bid this project in July of 2009. Installation will be coordinated early in FY2010 with the successful bidder. This project will continue as IT Project FY10-10.
THEME VII: PHYSICAL RESOURCES Goal 2: Advance the campus infrastructure with regards to technology and safety. Enhance online student support and education services. Replace Datatel hardware. Replacement of Unix servers and SAN Hardware has been acquired under State of Idaho purchasing guidelines from S1 Systems of Boise. The UNIX System Administrator has received training in Atlanta. Extensive testing has taken place in August and September. Operational procedures were adjusted.All services were cutover successfully in October 2009. This was completed as IT Project FY09-04.