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Members of the Technology Committee developed the "Information Technology Recommendations" outlined below, with each section being its own document.

Information Technology Recommendations (11/13/01)

Table of Contents
Overview
Charge to Committee
Vision
Guiding Principles
Recommendations
Recommendations Time-line
Storyboards
Customer Communities
User Survey
Current State of IT Services
Current State Costs
Help Desk
Training
Signs on Road Ahead