The Office Specialist/Receptionist program provides coursework required for a Certificate of Completion. It prepares students for entry-level positions in today's offices. Students who complete this program earn a technical certificate and will have the foundation to earn an advanced certificate or an A.A.S. degree in any of the Business and Office Technology programs. Students develop skills to enhance their opportunities for employment, including interpersonal skills, telephone skills, and customer relations skills. They also become proficient using up-to-date computer software applications, including word processing, spreadsheets, database, and presentations software.