Faculty/Staff IT Support

The North Idaho College IT Faculty/Staff Support page provides a centralized area for all IT information for  Faculty and Staff. Whether the problem is email, Blackboard, phones, classrooms, IVC, wireless access, or other technical questions, the IT Help Desk is here to assist, troubleshoot, and route your requests to the appropriate support department. Please contact us at (208) 769-3280, via email at helpdesk@nic.edu, or stop by and see us in Siebert 101.

 *Click here for available IT training*

*Office 365 coming in May click here for more information*

BLACKBOARD MICROSOFT OFFICE
 eLearning Web Site  Office 365 Basics - Coming Soon!!
 Login to Concourse  Install Microsoft Office 2016
 Browser Issues  Phone Email Sync Settings
 Faculty Training  Share Email Resource Login
Teaching & Learning Resources  Create Rule in Email
   Forwarding Email
CISCO PHONES CLASSROOM & IVC 
 Cisco Phone Quick Guide  IVC Reference Guide
 Cisco Unity Voicemail  IVC Quick Guide
 MeetMe Conference Setup  IVC Recordings
   Classroom Connect Laptop
   Classroom Extron Guide
   Seibert 005 Conference Room
 REMOTE ACCESS  MyNIC
 VPN Setup Instructions - PC  Email Advisee List
 VPN Setup Instructions - Mac  Email Class Roster
 Map Network Drive - PC  Enter Colleague Credentials
 Map Network Drive - Mac  Enter Email Credentials
 Remote Computer Access  Cardinal Contact Internal
   Cardinal Contact External
SKYPE FOR BUSINESS GENERAL INFORMATION
 Skype for Business - Windows  Copy Center Job Submission
 Skype for Business - Mac  Fax via Outlook 
 Skype for Business - Mobile  Konica Quick Guide
   Modify Pop-Up Blockers
   NIC Cardinal Wi-Fi Access
   NIC Public Wi-Fi Access