Faculty/Staff IT Support

The North Idaho College IT Faculty/Staff Support page provides a centralized area for all IT information for  Faculty and Staff. Whether the problem is email, Blackboard, phones, classrooms, IVC, wireless access, or other technical questions, the IT Help Desk is here to assist, troubleshoot, and route your requests to the appropriate support department. 

Please contact us at (208) 769-3280, via email at helpdesk@nic.edu, or stop by and see us in Siebert 101.

 Click here  for available IT training*

  BLACKBOARD  OUTLOOK
 eLearning Web Site  Login to Outlook Web
 Login to Concourse  Outlook - Archives
 Browser Issues  Outlook - Create Calendar
   Outlook - Distribution Group
   Outlook - Email Signature
 Outlook - Forwarding Email
   Outlook - Help Menu
   Outlook - Out of Office
   Outlook - Personal Folders
   Outlook - Resources
   Phone Email Sync Settings
  Shared Email Resource Login Instructions
 CISCO PHONES  CLASSROOM  & IVC 
 Cisco Phone Quick Guide  IVC Reference Guide
 Cisco Unity Voicemail  IVC Quick Guide
 MeetMe Conference Setup  Extron Control Quick Guide
   Connect Laptop in a Classroom
   Accessing IVC Recordings
   Seibert 005 Conference Room
 GENERAL INFORMATION  WIRELESS
  Fax Using Outlook  NIC Cardinal Wi-Fi Access
  Copy Center - Submit Job  NIC Public Wi-Fi Access
   
 REMOTE ACCESS  SOFTWARE 
 VPN Setup Instructions - PC  Microsoft Office Access
 VPN Setup Instructions - Mac 
 Map Network Drive - PC 
 Map Network Drive - Mac 
 Remote Computer Access 
 MyNIC  OS X & MAC
 Email Advisees via MyNIC  VPN Setup Instructions - Mac
 Email Class Roster via MyNIC  Map Network Drive - Mac
 Entering Colleague Credentials  Outlook 2011 Out of Office
 Entering Email Credentials  Outlook 2011 Email Signature
 Cardinal Contact Internal  
 Cardinal Contact External  
 TRAINING  MISC INFORMATION 
 Blackboard Training & Workshops  Internet Explorer Compatibility View
 Teaching & Learning Resources  Modify Pop-Up Blockers
 Windows 8 Basics  Konica Quick Guide
 Windows 8 Shortcuts  
 Skype for Business (Lync) Basics  
 Skype for Business (Lync) Mobile Basics  
 Skype for Business (Lync) for Mac Users