Faculty/Staff IT Support

The North Idaho College IT Faculty/Staff Support page provides a centralized area for all IT information for  Faculty and Staff. Whether the problem is email, Blackboard, phones, classrooms, IVC, wireless access, or other technical questions, the IT Help Desk is here to assist, troubleshoot, and route your requests to the appropriate support department. Please contact us at (208) 769-3280, via email at helpdesk@nic.edu, or stop by and see us in Siebert 101.

 Click here  for available IT training*

*Office 365 coming in May click here  for more information*

  BLACKBOARD  MICROSOFT OFFICE
 eLearning Web Site  Office 365 Basics - Coming Soon!!
 Login to Concourse  Install Microsoft Office 2016
 Browser Issues  Phone Email Sync Settings
 Faculty Training  Share Email Resource Login
 Teaching & Learning Resources  Create Rule in Email
  Forwarding Email
 CISCO PHONES  CLASSROOM  & IVC 
 Cisco Phone Quick Guide  IVC Reference Guide
 Cisco Unity Voicemail  IVC Quick Guide
 MeetMe Conference Setup  IVC Recordings
   Classroom Connect Laptop
   Classroom Extron Guide
   Seibert 005 Conference Room
 REMOTE ACCESS  MyNIC
 VPN Setup Instructions - PC  Email Advisee List
 VPN Setup Instructions - Mac Email Class Roster
 Map Network Drive - PC Enter Colleague Credentials
 Map Network Drive - Mac Enter Email Credentials
 Remote Computer Access Cardinal Contact Internal
  Cardinal Contact External
 SKYPE FOR BUSINESS  GENEARL INFORMATION 
 Skype for Business - Windows Copy Center Job Submission
 Skype for Business - Mac Fax via Outlook 
 Skype for Business - Mobile Konica Quick Guide
  Modify Pop-Up Blockers
   NIC Cardinal Wi-Fi Access
   NIC Public Wi-Fi Access