Faculty/Staff IT Support

The North Idaho College IT Faculty/Staff Support page provides a centralized area for all IT information for  Faculty and Staff. Whether the problem is email, Blackboard, phones, classrooms, IVC, wireless access, or other technical questions, the IT Help Desk is there to assist, troubleshoot, and route your requests to the appropriate support department. 

Please contact us at (208) 769-3280 or via email at helpdesk@nic.edu or stop by and see us in Siebert 101

 BLACKBOARD

 EMAIL
 Login to Blackboard  Login to Outlook Web
 Login to Concourse  Outlook - Archives
 eLearning Web Site  Outlook - Create Calendar
 Concourse Syllabus Changes  Outlook - Distribution Group
   Outlook - Email Signature
 Outlook - Forwarding Email
   Outlook - Help Menu
 Outlook - Out of Office
   Outlook - Personal Folders
   Outlook - Resources
   Phone Email Sync Settings
 CISCO PHONES

 CLASSROOM  & IVC 

 Cisco Phone Quick Guide  IVC Reference Guide
 Cisco Unity Voicemail  IVC Quick Guide
 MeetMe Conference Setup  Extron Control Quick Guide
 Connect Laptop in a Classroom
   Accessing IVC Recordings

 GENERAL INFORMATION

 WIRELESS
 VPN Setup Instructions  NIC Cardinal Wi-Fi Access
 Fax Using Outlook  NIC Public Wi-Fi Access
 Cardinal Contact Internal
 Cardinal Contact External
 OS X

 PRINTING/SCANNING 

 OSX Vault Access  Konica Quick Guide
.
 TRAINING

 BROWSER INFORMATION 

 Blackboard Training & Workshops  Internet Explorer Compatibility View
 Teaching & Learning eCommons  Modify Pop-Up Blockers