Maintenance and Safety

• Use Livescribe-approved ink cartridges only.
• Carry your smartpen in a protective case.
• Transfer your important notes and audio from your smartpen to your Echo desktop often so that you have a backup copy on your computer. Also, backup your computer’s files regularly.
• Use your smartpen regularly. Your smartpen contains a lithium-ion battery which is not replaceable. If left in an uncharged state for an extended period of time, the battery will lose its capacity. You can prevent this by going through a complete cycle each month by draining the smartpen all the way down, then giving it a complete charge for 2.5 hours. If you need to store your smartpen for a while, please make sure it's fully charged before doing so.
• Do not attempt to charge your smartpen via any other means other than the included Micro USB cable or a standard Micro USB cable. (Pulse smartpens use the USB charging cradle.)
• Keep your smartpen firmware current by installing any updates so you'll have the best experience.
• If your smartpen has been in an extremely cold environment, allow it to warm up for a few hours before powering it on.
• Low humidity environments can lead to static electricity; high humidity environments can lead to condensation - both of which are harmful to your smartpen.

Safety

Caution: Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage.

The smartpen may be damaged by improper handling or storage. Do not drop,throw, bend, crush, deform, puncture or open the smartpen. Failure to follow these instructions could result in electric shock, fire, personal injury, property damage or damage to your smartpen, as well as voiding your limited warranty. It is also essential that you take proper care of the smartpen to ensure its usability.

• Do not drop your smartpen or allow any other kind of strong impact. Doing so can severely damage your smartpen or prevent it from working properly.
• Do not place your smartpen in any area where it could be crushed (such as a back pocket, bottom of backpack, and so on.)
• Do not store your smartpen in extreme high or low temperatures. Store it in a cool, dry place.
• Do not expose your smartpen to water or any other liquids. It is not water-proof or water resistant. Do not leave it in damp conditions.
• Do not dispose of your smartpen in a fire, as the battery may explode or ignite.Do not dispose of this product in the trash. As with any product containing batteries, check with your local waste or recycling company to determine the correct disposal method and location in your area.

 

WARNINGS

Do not attempt to do any repairs yourself. Do not attempt to open the smartpen, disassemble it, remove the battery, or attempt to replace the battery yourself. This runs the risk of electric shock, fire, personal injury, property damage or damage to your smartpen, as well as voiding the limited warranty. There are no user-serviceable components inside and any attempt to open your smartpen voids the warranty.

Hearing Notice:

Long-term exposure to the playback of loud recordings, at high volume, may result in permanent hearing loss. When using earbuds or headphones, Livescribe recommends that your listen to recordings at moderate volumes. Set the volume to a safe level. A rule of thumb is that the recorded audio should not be so loud that you cannot hear people speaking to you.

If you have any questions or concerns regarding your smartpen please contact your Disability Support Service Access Specialist

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