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Mentor Specialist

Do you enjoy sharing your professional skills and knowledge with others? Learn how to be a mentor specialist in peer development, coaching, and mentoring. You will receive effective tools to enable you to mentor students or new team members.

Prerequisites: High School Diploma or Equivalent required. Recommended for Certified Nursing Assistant or Medical Assistants but not required.


Course Components & Learning Outcomes

  • Role and Characteristics of a Mentor
  • Adult Learners
  • Effective Communication
  • Emotional Intelligence
  • Mentor Toolkit
  • Cultural Competence
  • Self-Care

Describe the main roles of a Mentor
• Describe the qualities of an effective mentor
• Understand the impact of mentoring has on retention
• Explain how to build a supportive relationship and establish/maintain appropriate
personal boundaries
• List specific mentoring activities
• Demonstrate effective communication skills using active listening and productive
feedback skills
• Demonstrate skill competency evaluation using peer to peer reviews
• Demonstrate respectful conflict resolution communication techniques
• Know how to document and appropriately pass along mentee information
• Discuss the post training follow-up
• Describe the importance of self-care
• Develop a self-care plan
• Define cultural competency
• Explain the opportunities and challenges of adult learners
• Describe emotional intelligence
• Use mentoring skills in real-life situations

Students will engage in a workshop style in class for in depth exploration of material, applying real world scenarios, engaging in critical thinking activities and practice competency skills.

  • Class meets for 2-six hour sessions totaling 12 hours

Each student who successfully completes the Mentor Specialist shall be issued a certificate of achievement. The certificate means that you have completed the related technical instruction for your apprenticeship pathway.

You will also achieve a micro certification issued by Idaho Career and Technical Education called SkillStack. This is a digital certification:

In compliance with the Americans with Disabilities Act of 1990 and Section 504/508 of the Rehabilitation Act of 1973, North Idaho College provides accommodations to eligible students who experience barriers in the educational setting due to learning, emotional / mental, physical, visual, or hearing disabilities. Instructors will provide accommodations to students only after having received a Letter of Accommodation from the DSS. If a student would like to request accommodations, he or she must contact the DSS so that a Letter of Accommodation may be sent to the instructor. Students requesting accommodations should contact the DSS as early in the semester as possible to avoid delay of accommodation due to student load. Accommodations are not retroactive. Contact Disability Support Services at (208)665-4520.