North Idaho College follows the IDOL complaint process defined in the WIA Complaint Procedure Technical Assistance Guide. Program complaints must be filed with a WIOA Service Provider or IDOL as the state administrative entity within 180 days from the date of the occurrence. WIOA program complaints are those alleging nondiscriminatory, non-criminal violations of the WIOA agreements, policies or activities by participants, one-stop partners, service providers and other interested parties. Refer to the WIA Complaint Procedure Technical Assistance Guide for criminal or discrimination complaints.
Click link to WIOA Complaint Process Flow Chart