Learn Online at NIC
Online and hybrid courses give you the flexibility to learn when and where it works best for you. Your instructors, course materials, and support resources are available throughout the semester to help you stay connected and succeed.
Need Help?
Technical Support: Having trouble logging in, accessing Canvas, resetting your password, or using college technology?
Contact the IT Help Desk:
- (208) 769-3280
- helpdesk@nic.edu
Course Questions: Questions about assignments, grades, course expectations, or course content should be directed to your instructor first.
If you need additional assistance, contact the academic division associated with your course.
Tips for Success in Online Courses
Start Early: Review your syllabus, course modules, and important dates as soon as your course opens.
Check Your Course Regularly: Log in several times each week to stay up to date on announcements, assignments, and feedback.
Stay Connected: Know how to contact your instructor and don't hesitate to ask questions.
Manage Your Time: Set aside dedicated time each week for coursework and deadlines.
Ask for Help: If you're struggling, reach out early. Your instructor and NIC support services are here to help.
Quick Links
Frequently Asked Questions
Find answers to common questions about Canvas, online classes, technology requirements, and student support.
Please visit the link to verify browser requirements for Canvas:
Courses will be available to students in Canvas at midnight the night prior to the beginning of the semester. If you are unable to access your courses, or you don’t see one of your courses in Canvas, please contact Cardinal Central at (208) 769-3311 or the IT Help Desk at https://www.nic.edu/it/.
Students are added to Canvas within a few minutes of adding or dropping a class in self-service. If you do not see your class in Canvas within 15 minutes after registering, please contact the Help Desk at (208)769-3280 or helpdesk@nic.edu.
The error notification “could not verify ID Token state not found” means that 3rd party cookies are being blocked by your browser. You will need to go into your browser setting and allow 3rd party cookies in order to see your syllabus.
If you just registered for the class, you will not have access to the course syllabus until the following morning.
Contact the Help Desk at (208)769-3280 or helpdesk@nic.edu.
Please reach out to your instructor for help.
Please reach out to your instructor for help as this usually means a permissions setting needs to be updated.


